Paws Pet Resort has outgrown its home on Couch St. and is moving into a much bigger facility. Lucky for pet lovers in the neighborhood, the move is right next door to its current location.
“We’ve been at this location for five years now,” said Jamie Cupps, owner of Paws Pet Resort, “I’ve been in the industry for 20 years. This has always been my passion…I remember first walking into this building and thinking ‘how am I supposed to fill this’ because I started with only five clients.”
Allison Matney, one of the very first clients is thrilled about the expansion. “My dogs will not only get a larger state of the art facility, but will continue to receive the love and care that Jamie and her staff provide.”
Fast-forward five years and countless clients, having no more room to grow, Cupps knew the moment she heard the neighbor was selling the property that she had to make an offer. The owner countered it and she took it. Currently the business utilizes 10,000 square feet while the new facility is an acre and a half.
Paws will be going from twenty-six premium kennels to one hundred and seventy-eight and from three small daycare areas to eight. There will be themed suites that will have their own play yard, with TVs and Wi-Fi, and the owners can log into an online secure system and check in on their pets.
The building won’t be the only new thing for the pups, Cupps decided to put in an in-ground pool for the dogs and their owners to enjoy. Owners can come swim with their dog or they can rent out the space for parties, which includes the pool area as well as an attached dog park.
In addition to services Paws already offers like boarding, grooming, doggy daycare, and a veterinarian, they are also adding training and a gift shop to the mix.” Providing the multitude of services to our clients is very important” Cupps said.” We aim to be a full-service pet facility.”
Paws Pet Resort will continue working with rescue groups, including; Scouts Honor Rescue, Houston Chow Chow Connection, Houston Beagle and Hound Rescue, and more.
“We socialize the dogs, love on them and get them ready to go to their forever home,” said Cupps about the rescues. In the new building rescues will have a separate area to get used to the environment and then slowly be integrated with other dogs.
Jason Workman, who has been with Cupps since the beginning of Paws Pet Resort said the reason for the success and growth of the company is their motto of treating everyone like family and the dogs as their own.
The clients agree. David Shepherd said, “[Paws Pet Resort] is awesome, Ava loves it, and I love it when I come [to pick her up] and she’s just hanging out in the office.” He went one to mention Paws made it easy to trust his dog to them because Ava always comes home happy.
Josh Dixon who brought his rescue dog, Juniper, to Paws said, “When I first brought her here she was shy and skittish, but now she’s like ‘see ya!’”
Even when clients move, they wish they could bring Paws with them, like Thomas Ranchart who sent Cupps a text thanking her for taking such good care of his dog, adding, “I wish they had a Paws Pet Resort in Belgium.”
Paws Pet Resort isn’t moving to Belgium, but they’ll be next door by August 1. Clients can expect state of the art facilities, neighborhood charm, and family care for their pets.